After-sales service-Shenzhen Shangwen Electronic Technology Co., Ltd.

“I am dedicated, you can rest assured"

From the formulation of the plan to the start of production, to the final shipment and then to the after-sales service, we must strictly check at all levels and will never release any products that do not meet the requirements into your hands. Shangwen has a very mature technical team and quality control team. They have excellent responsiveness and good service attitude. These are our strong backing.

Quality Servicing Opportunity

Remote diagnosis and on -site repair

Realize the real -time service and tracking services of no one to the scene to prevent problems before they occur. If the equipment appears unknown, we will appoint engineers to go to the scene for maintenance as soon as possible, and incorporate the maintenance into the company's service system and track it from the after -sales group.
Product Maintenance

Pay attention to Shangwen's official website, we will regularly update the product upgrade and update information and the maintenance information of product use.
After-sales tracking service

When you choose our products, Shang Wen's sales customer service will do regular after-sales product tracking services in the order of time according to your purchase time. Once the problem is found, deal with it in time.
Installation & debugging

When you receive our products, the goods will attach "Product Manual" and "Assignment Guidance" for your installation and debug reference. Sales staff will help you to guide you, so that you can quickly use it.