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服务与支持
服务与支持
“I am dedicated, you can rest assured"

从制定计划到开始生产,到最后的发货,再到售后服务,我们必须层层严格把关,绝不会将任何不符合要求的产品放到您手中。尚文拥有非常成熟的技术团队和质量控制团队。 他们具有出色的响应能力和良好的服务态度。这些都是我们坚强的后盾。

Quality Servicing Opportunity
  • Remote diagnosis and on -site repair

    Realize the real -time service and tracking services of no one to the scene to prevent problems before they occur. If the equipment appears unknown, we will appoint engineers to go to the scene for maintenance as soon as possible, and incorporate the maintenance into the company's service system and track it from the after -sales group.
  • Product Maintenance

    Pay attention to Shangwen's official website, we will regularly update the product upgrade and update information and the maintenance information of product use.
  • After-sales tracking service

    When you choose our products, Shang Wen's sales customer service will do regular after-sales product tracking services in the order of time according to your purchase time. Once the problem is found, deal with it in time.
  • Installation & debugging

    When you receive our products, the goods will attach "Product Manual" and "Assignment Guidance" for your installation and debug reference. Sales staff will help you to guide you, so that you can quickly use it.
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