Service
  • After-sales service
  • File download
  • “I am dedicated, you can rest assured"

    From the formulation of the plan to the start of production, to the final shipment and then to the after-sales service, we must strictly check at all levels and will never release any products that do not meet the requirements into your hands. Shangwen has a very mature technical team and quality control team. They have excellent responsiveness and good service attitude. These are our strong backing.

    The service we can provide
    Remote diagnosis and on -site repair

    Realize the real -time service and tracking services of no one to the scene to prevent problems before they occur. If the equipment appears unknown, we will appoint engineers to go to the scene for maintenance as soon as possible, and incorporate the maintenance into the company's service system and track it from the after -sales group.

    Product Maintenance

    Pay attention to Shangwen's official website, we will regularly update the product upgrade and update information and the maintenance information of product use.

    After-sales tracking service

    When you choose our products, Shang Wen's sales customer service will do regular after-sales product tracking services in the order of time according to your purchase time. Once the problem is found, deal with it in time.

    Installation & debugging

    When you receive our products, the goods will attach "Product Manual" and "Assignment Guidance" for your installation and debug reference. Sales staff will help you to guide you, so that you can quickly use it.

  • Contact us

    Shenzhen Shangwen Electronic Technology Co., Ltd.

    Address: Xiwang Industrial Zone, Hengjie Town, Haishu District, Ningbo City

    Address: 5B, building 5, Jincheng Park, No. 22, Huafan Road, Dalang street, Longhua new area, Shenzhen City

    E-mail:cathy@sz-swdz.com

    Contact(Whatsapp): +86 199 0291 5342